This is the reply that I've had:Dear HarryApologies that you have had to get in touch regarding this issue.Serco visited the depot this morning and all the bags have been collected and removed from site.There was a massive increase in the amount of the recycling that the street sweepers collected last week, which is good news in one sense. They filled all their allocated containers and about another 2 bins' worth. However, black bag waste was fly tipped which exacerbated the situation.The majority of this excess was cleared on Sunday with a cage vehicle, and the containers and the balance of excess from the weekend collections was cleared this morning.Serco are increasing their collection of these bins to prevent reoccurrences of this type of incident. Officers are also discussing the matter of anticipation and prevention with Serco, so that situations such as this can be avoided in the first place and to prevent the need for reporting.I note that you have tried to log these issues through the 'Report It' app without much success. This is being investigated separately and we will report back to you with the findings.Thank you once again for bringing this to our attention.Kind regardsKathy MayBi-borough Head of Waste and Street Enforcement Royal Borough of Kensington and Chelsea and Hammersmith and Fulham37 Pembroke RoadLondonW8 6PWDirect line: 0207 341 5616
Harry Phibbs ● 3959d